1. Information on the processing of personal data
Conti Flavours AB protects your personal integrity and we want you to feel safe when you provide your information to us. For us at Conti Flavours AB, it is important to be open about how we process your personal data and provide you with information in a way that allows you to understand how we will process them. In this privacy policy, which applies to all Conti Flavours AB's customers in Sweden, we provide you with information about how we handle your personal data when you visit our websites, register an account with Conti Flavours AB, purchase our products or services or in other contacts with us. We work continuously with privacy issues and this policy may therefore be updated. You can always find the latest version of the privacy policy at https://www.conti.se/integritetspolicy/

2. Who is responsible for your personal data?
Conti Flavours AB, Sydhamnsvägen 44A, 151 38 Södertälje, corporate identity number 559135-1365, is the controller of the personal data collected and processed by Conti Flavours AB.

3. What personal data is collected by Conti Flavours AB?
When you visit Conti Flavours AB websites as an identified customer or create an account, purchase our products or services, Conti Flavours AB or in other contacts with us, we collect your personal data such as full name, address, e-mail address, telephone number, purchase, order and usage history, IP address and other case-related information (e.g. information you provide when contacting our customer service).

4. Why does Conti Flavours AB process your personal data?
We use the Order Information we collect generally to fulfill all orders placed through the Website (including processing payment information, arranging shipping and invoices and/or order confirmations). If you order against invoice, our partner Klarna needs your social security number. This is necessary for payment by invoice to be authorized. For card payments, you need to enter your credit card details. These are transferred via an encrypted server at our partner Klarna, which handles our card payments In addition, we use this Order Information to:

• 1. communicating with you;
• 2. screen our orders for potential risk or fraud and
• 3. When you comply with the preferences you have shared with us, you provide information in connection with our products or services.

We use the device information we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).
A. To be able to handle the ordering and administration of your purchase
The purchase agreement that Conti Flavours AB has entered into with you constitutes the legal basis for the processing and is necessary for us to be able to fulfill our contractual obligations and perform this agreement towards you, e.g. for us to be able to deliver your order and handle your payment.
B. To be able to administer your "My Account "
It is Conti Flavours AB's legitimate interest that is the legal basis and the processing enables us to provide tools for you as a customer to independently manage payment information, arrange shipping and invoices and / or order confirmations.
C. To be able to handle customer service matters
It is Conti Flavours AB's legitimate interest that is the legal basis and the processing is necessary to be able to help you with questions about products or complaints related to our products and services and may also include follow-up questions and surveys about how you think products and services have worked for you as a customer with us. If your query relates to a complaint, we will process your data in order to comply with our obligations under applicable consumer law and we will process your data on the legal basis of our purchase agreement with you.
D. To be able to send personalized direct marketing and information via email, SMS, mail or social media
As a customer of Conti Flavours AB, we will process your personal data to send market research, marketing and important information based on our legitimate interest in being able to market Live its products and services.
E. In order to be able to register the persons who notify that they do not want marketing from Conti Flavours AB
It is our legitimate interest to register, at the individual's request, that they should not receive marketing mailings.
F. To be able to make updates and improvements to services and products as well as the technical functionality of our data systems.
The legal basis is our legitimate interest in being able to make updates to the technology that makes it possible for you to visit our website, shop in our web shop or to be able to understand how you as a customer experience our products and thereby improve existing and develop new products and services.
G. To prevent misuse of our services
It is our legitimate interest to provide secure services that can prevent attempts at unauthorized access or unlawful use of our services.
H. To fulfill the company's legal obligations such as governmental decisions or accounting requirements or tax laws.
The legal basis is to fulfill our legal obligations under law.

5. Personal data collected by Conti Flavours AB
The personal data that we process about you is primarily data that you have chosen to provide to us. Our payment service provider assesses which payment options to offer you when purchasing online based on previously provided personal data with our payment service provider.

6. When we may share your data
Personal data may be transferred for necessary processing to other companies with which Conti Flavours AB collaborates, e.g. in terms of marketing, distribution and transportation, payment solutions and IT services. When your personal data is shared with Conti Flavours AB partners, the data shall be processed according to Conti Flavours AB instructions and on behalf of Conti Flavours AB, and only for purposes that are compatible with the purposes for which Conti Flavours AB has collected the information. In addition, Conti Flavours AB may be required by law to disclose information to governmental authorities (e.g. the police and the tax authorities). In addition, Conti Flavours AB may disclose personal data to companies offering payment solutions (e.g. payment service providers and banks) and companies providing general cargo transportation (e.g. logistics companies and freight forwarders). In these cases, partners process the data as independent data controllers in accordance with their own privacy policies and handling instructions.

7. Storage and storage time
At Conti Flavours AB, we process information about you as a customer in order to provide the best service and we save your data for as long as the data is necessary to fulfill the purposes for which the data was originally collected. The data may also be saved for the time required by applicable law. We at Conti Flavours AB have ongoing routines to ensure that we do not store unnecessary information about you and we minimize the storage time as much as possible.
Information regarding purchasing customers
Regarding your purchase, order, and user history, to the extent that we have not anonymized your data, we will delete such history 7 years after the transaction date.
Information related to customer service cases: Data related to a customer service case will be deleted 6 months after the case is closed.
Information related to "My Account" : As an account holder, Conti Flavours AB saves relevant and current data related to your membership account, for as long as you choose to be a member with us. If you no longer wish to be a member, we will delete your data no later than 6 months after we receive your notice of termination. If you have been inactive (i.e. not logged into your account) for 24 consecutive months and the account has no lasting value in the form of valid vouchers, we will delete your account and thus delete all your related personal data.
Information regarding direct marketing: If you no longer wish to receive direct marketing from Conti Flavours AB, you can always unsubscribe directly from Conti Flavours AB mailings.

8. Security of your personal data
At Conti Flavours AB, we ensure that your personal data is handled according to specific security measures to protect the personal data against unlawful or unauthorized access to the information. At Conti Flavours AB, only the information that is needed and only by the people who need it is handled in order to provide the best service to our customers.

9. Your rights
We at Conti Flavours AB always want to be transparent about how we process your data. If you want to gain insight into your personal data processing, you have the right to request access to your data via a register extract. If we receive a request from you, we may ask for additional information to ensure that we disclose the data to the right person. A request for a record extract must be signed in writing by you. You also always have the right to request that your personal data be corrected. You have the possibility to log in to your "My Account" and correct incorrect data. You can request the deletion of your data to the extent that is consistent with applicable law and in accordance with agreements entered into with you, and we will of course always do our best to comply with your request for deletion. You also have the right to object to our processing (e.g. if any data collected is inaccurate). In cases where the data is needed to comply with applicable law, Terrabit cannot comply with a request for erasure. Your personal data may not be processed for direct marketing or profiling if you object to such processing. You also have the right to withdraw your consent at any time and to refuse various types of marketing.

10. Complaints and supervisory authority
If you believe that we have handled your personal data incorrectly, you can always contact us at Conti Flavours AB. The Data Inspectorate is responsible for supervision under data protection legislation and anyone who believes that there is incorrect handling of personal data can file a complaint with the Data Inspectorate.

11. contact us
Our goal is to always provide you with simple and accurate information about how we use your personal data. At Conti Flavours AB, our customers' personal integrity is important to us and we are constantly working on improvements so that you as a customer always feel safe when you provide your information to us. If you have any questions about how we use your personal data, you are welcome to contact our customer service via our contact form.